Help with Kōbe.

The app will not open

Confirm that your phone has an internet connection, reopen Kōbe, and use Try Again. If the service is temporarily unavailable, your saved local data remains on the device.

A mission or note disappeared

Do not erase the app. Record the version and build shown in Settings, then contact the person who invited you to Kōbe support so the issue can be investigated.

Moving to a new phone

In Settings, save a private backup to Files before removing Kōbe or changing phones. On the new phone, choose Restore a backup and check the preview before confirming. Restoring replaces the Kōbe data already on that phone.

Kōbe Pro purchases

Open Settings and choose Kōbe Free or Kōbe Pro to view plans. Purchases use your phone's store account. Use Restore purchases after reinstalling or changing phones, and Manage subscription to change or cancel a plan.

Report uncomfortable guidance

Stop using the suggestion and report the exact wording to Kōbe support. Your partner's stated needs and boundaries always override Kōbe.

Before sending a report

• Include the version and build from Settings.
• Describe what you tapped immediately before the problem.
• Do not include private partner notes, health details, or screenshots.

Contact Kōbe support

Email mehmet.sit@sit-technology.com. Support is provided by S.I.T. TECHNOLOGIES CO., LTD. Please include only the version details and a short description of the problem.